Online Shop Faq's
Step 1: Go to vkgroupindia.in.
Step 2: When you find a product, you need
Step 3: you can add it to cart,
Step 4: login and go through the ordering process
Step 5: After the order is ready, you will receive order summary to your email.
Please click on http://track.vkgroupindia.in/
Enter your AWB number or Order Id, which you received on your mail id.
Or You can call us. Our staff will be happy to provide you with a tracking number to track your parcel.
We have free shipping policy for our customers.
Define products are designed and manufactured in India according to rigorous quality standards. We are an established company and our products have been field tested for more than 30 years.
Our manufacturing plant takes quality very seriously and is ISO 9001 ;2015 ISO 14001 approved.
Your delivery information is sent to Shipping service immediately after your payment is processed, so it’s difficult to change this after your order has been placed. Please enter your address details carefully!
If you do need to change your shipping address, please contact us as soon as possible.
We are currently accepting both methods of payment i.e. Online and Offline Mode. In online mode user can transfer payment through Debit Card/Credit Card/ Net Banking Etc… and in Offline mode user have to deposit payment in our mentioned bank account by way of Cash/NEFT/RTGS Etc or Cash on delivery is also available in some selected areas.
Your data is 100 percent secure with us.
After your order , we confirm the payment and process your request, we keep intimating you via email as per processing of your order.
Yes, you will get invoice in your registered mail id. and you can also download invoice from my account tab in my orders section.